Monroe Security offers an industry leading CCTV Quality Assurance Service program that ensures your home or business video surveillance system is operating at 100% effeciency with minimal down time.
Monroe Security Quality Assurance Program
Lifetime RepairMonroe Security will respond on-site and repair any item of the Monroe Security CCTV System that fails under normal wear and tear, at no additional charge to you, for as long as you are enrolled in the warranty program.
Lifetime ReplacementShould any item terminally fail, and be unable to be repaired, Monroe Security will replace the item with a similar or better item at no cost to you.
Advanced ReplacementMonroe Security will install a loaner in place of any Monroe Security CCTV system item that is sent out for repair, assuring that your CCTV investment is always operating at 100% efficiency.
Service GuaranteeMonroe Security guarantees the arrival of a service technician, on-site, within 24 hours of your service request.
Lifetime TrainingMonroe Security will provide on-site training at your request anytime new equipment or services are performed at no additional cost.
Technical AssistanceIf images or video ever needs to be retrieved from the digital video recorder (DVR), Monroe Security will provide professional assistance in retrieving the information, at no additional cost to you.
Annual Preventative MaintenanceMonroe Security will perform one site inspection per year to clean/adjust lens, assure proper camera focus and position, and inspect and test the digital video recorder. Additional maintenance can be scheduled as needed at current service rates.
Monroe Security Emergency Services
Emergency service and setup available. We service all types of surveillance systems. Call for details. Service and maintenance contracts available. Extend the life of your system.