585-210-9185
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State of New York * Department of State License #: 12000063360

Services

services Monroe Security offers an industry leading CCTV Quality Assurance Service program that ensures your home or business video surveillance system is operating at 100% effeciency with minimal down time.

Monroe Security Quality Assurance Program

Lifetime Repair

Monroe Security will respond on-site and repair any item of the Monroe Security CCTV System that fails under normal wear and tear, at no additional charge to you, for as long as you are enrolled in the warranty program.

Lifetime Replacement

Should any item terminally fail, and be unable to be repaired, Monroe Security will replace the item with a similar or better item at no cost to you.

Advanced Replacement

Monroe Security will install a loaner in place of any Monroe Security CCTV system item that is sent out for repair, assuring that your CCTV investment is always operating at 100% efficiency.

Service Guarantee

Monroe Security guarantees the arrival of a service technician, on-site, within 24 hours of your service request.

Lifetime Training

Monroe Security will provide on-site training at your request anytime new equipment or services are performed at no additional cost.

Technical Assistance

If images or video ever needs to be retrieved from the digital video recorder (DVR), Monroe Security will provide professional assistance in retrieving the information, at no additional cost to you.

Annual Preventative Maintenance

Monroe Security will perform one site inspection per year to clean/adjust lens, assure proper camera focus and position, and inspect and test the digital video recorder. Additional maintenance can be scheduled as needed at current service rates.

Monroe Security Emergency Services

Emergency service and setup available. We service all types of surveillance systems. Call for details. Service and maintenance contracts available. Extend the life of your system.

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